Speed Queen & UniMac Services & Maintenance

F.L.Costello & Co. are here to help before, during and after you invest in our market leading laundry equipment. We are specialists in the industry
and can help you make an informed decision to ensure you choose the equipment that best suits your business.

Our reputation for superb after sales service and commitment to our customers provides reassurance that once your equipment is installed
and in use, F.L.Costello & Co. will continue to offer fast, friendly and expert support.

We understand the importance of keeping your equipment functional at all times and pride ourselves in offering our ‘same day service’ target, ensuring
your requirements are met as swiftly as possible.

Why not get the laundry professionals involved at the planning stages? We offer a free, comprehensive laundry design service to help you with laundry layout, visualization, regulation requirements, machine specification, and cost analysis. You will be provided with professional drawings and reports for a laundry design
to suit your business.

To discuss your requirements with one of our laundry professionals, get in contact and we'll help you plan the next steps.

To ensure maximum value from your investment, your equipment should be regularly serviced and maintained. We can provide an on-site specialist to your business or service your equipment in our workshop and servicing division. All of our service technicians are highly trained Speed Queen and UniMac professionals.

To book a service in New South Wales (or ACT), phone (02) 9748 2155 Monday to Friday 8am to 5pm (EST) or email service@speedqueenlaundry.com.au. To book a service in Western Australia phone (08) 9445 7744 Monday to Friday, 8am to 5pm or email servicing@speedqueenwa.com.au. Tell us your contact and equipment details, preferred servicing time and whether the service is on or off site and one of our service technicians will then contact you to book your machine service.

We understand the importance of your equipment functioning correctly and the urgency involved in replacing a failed part with the right part, the first time. Our spare parts division keeps on-hand all key parts of the Speed Queen and UniMac equipment we distribute. In addition we can source parts through our national and international network. As we sell American manufactured products, by US law the manufacturer is required to supply parts for 10 years after the last date of manufacture, ensuring your investment is well supported in the long term.

Keeping true to our 'same day service' target, if the part you require is in stock and we are notified of the order by 3.30pm Monday to Friday, we can ship the required part the same day.

If you urgently require a spare part, call 1300 WASHER to ensure your request is dealt with immediately.

Otherwise email NSW or ACT at spareparts@speedqueenlaundry.com.au or WA at spareparts@speedqueenwa.com.au with your contact information, Speed Queen or UniMac model number, serial number and your spare part requirements. One of our spare parts experts will contact you for confirmation and supply details.

Refunds will be considered on a case by case basis.

Because Speed Queen and UniMac manufacture long-lasting, durable laundry equipment we can offer and support industry leading warranties.

For additional warranty information, please contact us to speak with one of our customer representatives.

F.L.Costello & Co. has detailed technical knowledge of every model supplied and can help with technical specifications, installation, use and servicing.
We can provide help by phone, email or by sending out one of our service technicians to your business. On request, we can provide technical
specifications, diagrams, user manuals and information on cost and usage efficiency for all of our equipment.

For New South Wales (or ACT) telephone support, call (02) 9748 2155 Monday to Friday, 8am to 5pm (EST), otherwise email one of our service technicians at support@speedqueenlaundry.com.au with your contact details and technical support request.

For Western Australian telephone support, call (08) 9445 7744 Monday to Friday, 8am to 5pm (WST), or email us at support@speedqueenwa.com.au. Please provide your contact details and technical support requirements.