Privacy policy

At F.L.Costello & Co. we respect your privacy. When using our web site you may provide personal information to allow us to respond to queries and provide
you with information about our business and our products. How we collect personal information, the purposes for which we use this information, and to whom
this information is disclosed is outlined below.

What is personal information?

Personal information means information about an individual whose identity is apparent or can reasonably be ascertained from the information.
It is information that identifies you and may include your name, address, telephone number, fax number and email address.

Collection and use of personal information

F.L.Costello & Co. collects personal information in the web form contained on our web site and we request that some contact information be included
in email enquires. The information collected includes your name, email address, company name, company telephone number, company fax number,
company address, nature of your enquiry, equipment owned or interested in, information on how you heard about us and other general information
to aid in responding to the enquiry.

This collection of personal information allows us to better respond to our customer enquires and ensures our staff can contact you to follow up on requests.
If you consent, we may also use your information to keep you informed about our business, our products and services or to provide you with special
offers or announcements.

We will not use your personal information for a purpose other than that for which it was collected unless you have consented, or unless the purpose is directly related to the purpose for which the information was collected.

During a visit to our web site, server logs will be collected to allow us to analyze our web site statistics. Information such as IP address, domain name, browser type, entry and exit points, internal pages visited, information downloaded, volume of visitors, search engines used, date and time of visit and similar information will be collected. This information allows us to assess the use of the site, and to determine how to provide an improved web service for our customers.
We will not use this information to identify specific user browsing activities.

Disclosure of personal information

We will only disclose personal information to third parties who have been appointed by F.L.Costello & Co. to perform services directly related to the gathering
of the personal information. F.L.Costello & Co. will require these third parties to keep any personal information confidential and not use or disclose it for any purpose other than the purpose of performing the services. Your personal information will never be provided to another company for their independent use.


The F.L.Costello & Co. web site may use ‘cookies’. Cookies are a small text file stored by your web browser on your computer system. In order to view
our web site you do not need to enable your browser to accept cookies, however if you choose to ‘reject cookies’ some information may not be available.


We will take reasonable precautions to protect your personal information in our possession from loss, misuse and unauthorized access, disclosure, alteration
and destruction. Please be aware that communications over the Internet (including e-mails) are not secure and we do not accept any responsibility for any
errors or omissions which arise from circumstances outside our reasonable control.

Accessing, updating or deleting your personal information

If you would like to obtain a copy of the personal information which we hold about you, or if you would like to check, correct, update
or delete your personal information, please contact us by telephone at +61 (08) 9445 7744 or by post to Privacy Officer, F.L.Costello & Co.,
Unit 7 / 15 Walter Drive, Osborne Park, Western Australia, 6017.

Linked sites

Our web site contains links to other web sites. Please read the respective privacy policies as our privacy policy does not apply to these sites.

Changing our privacy policy

We may change our privacy policy from time to time, at our discretion and without notice. The F.L.Costello & Co. web site will provide the latest version available.

Further questions or concerns

Any questions or concerns which you may have regarding this privacy policy should be directed to us by telephone at +61 (08) 9445 7744
or by post to Privacy Officer, F.L.Costello & Co., Unit 7 / 15 Walter Drive, Osborne Park, Western Australia, 6017.